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From TMICHAUD@mn.rr.com Wed, 14 Nov 2001 22:59:19 -0800
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From: Terese 
To: "'mantel@hotmail.com'" 
Subject: Excel's Enrollment fee
Date: Thu, 15 Nov 2001 00:57:20 -0600
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A person will get out of this venture what they choose to invest in time and personal commitment. I am glad that there are opportunities for those of us who are interested in this form of self-employment. It doesn't take much to get 10 customers and 90 days is a very generous timeline in which to work. Also, my overhead is almost non-existent. I do not have to invest in product and I have the support of a 1.5+ billion dollar company at my back.

I have discerned that the only way to fail in this business is if one fails themselves in terms of effort and commitment. In college, the criterion for success was high. In direct proportion to the expected level of success were the many programs available to help a person succeed. The only way a person could fail at my school was to choose to not accept the help available. Excel works the same way. Sour grapes are what undeservedly tarnish Excel's reputation.

Sincerely,
A person who looks at things realistically, who has examined the program, and is pleased with the level of support available.

P.S. I have looked into Mary Kay, Weekenders, Princess House, Park Lane, Tupperware, Jaffra etc. These are all good companies, but I get more support with Excel with less of an up-front investment. Excel is geared to help a person succeed. I never invested in any of these other companies except for Tupperware, Jaffra and Park Lane (I had a good friend involved in these businesses who is a very good sales person). These ventures crashed because of the constant outlay of cash that is necessary to start and maintain these businesses. These companies also do not have the support network, tools, training, etc. that Excel has to offer it's independent representatives. Excel takes the hassle out of business and provides you with the opportunity. A person succeeds or fails based upon how they choose to utilize the Excel opportunity. It's pathetically simple. Failure is a choice rather than a consequence.

I sent Terese the following reply:

Although a number of Excel reps have contacted me to tell me why Excel is such a great business to be in, followup communications have usually been frustrating. In most cases, the Excel rep seemed to be interested only in convincing themselves what a great opportunity Excel offered. In one (unfortunately) memorable case, I had an extended dialogue where the rep would always indicate that I had misunderstood the previous message (e.g. he told me about low per-minute rates, I inferred these were interstate, suddenly they're intrastate).

The other question I have is whether you can become a non-managing rep for less money. If you did that and signed up 10 customers, would you still be entitled to a $395 credit? (Frankly, $39.50 per new customer is pretty low pay, especially since you only earn 1% on usage... but if it works for you...)

One of the themes I used to hear from Excel reps was that getting customers was just done to qualify for the downline bonuses, which was where the main chance for real money was. Perhaps that was the "old" Excel, and this is the "new" one.

Terese's response follows:

user mantel at domain hotmail.com Save Address(es) Block Previous Next | Close

From : Terese

To : 'Eli Mantel'

Subject : RE: Excel's Enrollment fee

Date : Thu, 15 Nov 2001 10:42:38 -0600

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I have not been in the business long enough to answer your questions as definitively as you are requesting. I do know that intralata (interstate) and interlata (out state) calls are confusing. Intralata rates are governed by the state in which they occur. Intralata calls are local toll calls made within your calling area. I.e., the call may not be a long distance call, but it is a fee generating call within your calling area. Where I live, the town of Princeton is not a long-distance call, but I will be charged a per minute fee to make this call. Intralata service can be handled by your local company or your long distance ompany. It is always cost effective (in terms of "fees" that your local phone company charges for services) to have the same carrier that manages your long distance manage your intralata service. Excel has nothing to do with setting the parameters of which calls are intralata and which calls are not. Excel can determine rates for intralata calls based upon the parameters set by the state in which these calls occur.

It seems to me that you may be trying to paint a negative face only upon MLMs, especially Excel. Maybe you should find out about training sessions in your area so that you could get an understanding of what is going on from seasoned reps. Maybe you should look at Excel as a company. They are a viable player in the communications industry. Excel is not a get rich quick scheme. You work to build your business and your success groups. I already know that my customer base does not make me rich, but without customers, Excel has no business. The customer base is important. I manage my customer base. I need 25 customers to waive my renewal each year. I can have more if I like. I personally, do not want more customers than I can maintain contact with and still provide good customer service. That number will be set by me. I am still learning all of the ins and outs of this business. It is not shady, it's merely what you make of it and how much you make out of the opportunity. I think the big problem that you run into when you are trying to dissect the Excel MLM opportunity is the variety of people involved in this business. Because Excel reaches out as an opportunity for anyone who's interested instead of anyone who has the appropriate resume, the failure rate is higher. I think some people are enamored by a get rich tomorrow idea, which isn't going to happen (it takes a couple of years for the money to start rolling in). Some people are really very smart and have a clue and some people are unfortunately very stupid and won't take the time to learn their business and then they get tripped up by their lack of information. Any home-based business, or any business for that matter, requires research and education. The training sessions are invaluable. The senior group members are involved for a reason. You can lead a horse to water but you cannot make it drink. I get really tired of stupid people blaming other people for their own inability to think and take action.

Sorry to be so hard in this response. I think that if you looked at what Excel offers the reps yourself and talked with people who have stuck with the business, you might have a more balanced perspective of what Excel is. Right now it seems that I am pro and you are con. Meeting somewhere in the middle might be more productive. I have also discerned that getting information straight from the source gives me a more "pure" rendering of what is going on. In the printing industry, the first generation of prints and the original copy are always the best. The image breaks down after that point and the quality is reduced.

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