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You obviously did not have good leaders in the company because that is not the purpose of the company at all. I think it's horrible you feel you had that experience, but if you really knew the ins and outs of the company, you would not feel that way.
Right from the start of the business whoever recruited you should have told you about the 12 months the company allows you to send everything back. If not, then once again, lack of leadership.
It is too bad that you couldn't have seen the entirety of the company and not just what you chose to see.
You gave your opinion, and now you have mine as well.
sugar pie
You're operating under the premise that there's a distinction between "Mary Kay the company" and "Mary Kay the sales directors". Under this premise, "Mary Kay the company" has a plan of how things operate, but when I have a problem with "Mary Kay the sales directors", "Mary Kay the company" doesn't have any responsibility for that.
The problem with this is that, when someone is introduced to the Mary Kay career opportunity, it's by a Mary Kay sales director, and to that someone, that sales director is Mary Kay the company.
Of course, any kind of organization will have some people who don't properly represent their organization. If the organization takes steps to ensure such situations don't remain an ongoing problem, then it would be wrong to condem the organization for the action of a small number of individuals.
On the other hand, if the organization does nothing about these situations, and people continue to be rewarded for their bad actions, then the organization has ratified those actions.
The fact is, although you may think that Mary Kay is all about building a base of repeat customers, you cannot ignore all the incentives to encourage new recruits to stock inventory regardless of their ability to move that inventory.
As for the consultant product return policy, this is done only to comply with the Direct Selling Association policies. Mary Kay looks for excuses to avoid paying back the full amount; it is a disingenuous policy, because of all the exceptions as to what you get paid back for, and if that isn't enough, they then tell you that you can't get involved with Mary Kay at a later date (though I think this should be considered a favor to such consultants, the hope is that this will be enough to encourage some consultants to just suck down their losses).
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